Email [email protected]. We usually reply within 2 business days. To help us, include your iPhone model, iOS version and the app version (Settings → About).
Open Nimbo → Settings → NIMBO PRO → Restore Purchases, or tap “Restore Purchases” on the Pro screen. Make sure you are signed in with the same Apple Account you used to subscribe. The app confirms when your subscription has been restored.
Open the iPhone Settings app → your name → Subscriptions → Nimbo. Cancel at least 24 hours before the end of the current period to avoid renewal. Help from Apple: support.apple.com/118428. Refunds are handled by Apple: reportaproblem.apple.com.
Create with AI, Transform, Translate, paragraph edits and Ask a PDF are included with Nimbo Pro: up to 30 AI documents and 200 edits and questions per day (the counters reset at midnight UTC). A request that fails is not counted. Web pages and photos keep their look and cannot be translated. Before your first request, the app asks for your permission to send your text or document to a third-party AI service; you can withdraw it at any time in Settings → Privacy & Support.
Everything else in Nimbo runs on your device: no account, no advertising, no tracking. Details are in the Privacy Policy and the Terms of Use.
Nimbo — Privacy Policy · Nimbo — Terms of Use
Écrivez à [email protected]. Nous répondons généralement sous 2 jours ouvrés. Pour nous aider, indiquez votre modèle d’iPhone, votre version d’iOS et la version de l’app (Réglages → À propos).
Ouvrez Nimbo → Réglages → NIMBO PRO → Restaurer les achats, ou touchez « Restaurer les achats » sur l’écran Pro. Vérifiez que vous êtes connecté avec le compte Apple utilisé pour l’abonnement. L’app confirme lorsque votre abonnement est restauré.